Terms Of Booking

TERMS OF BOOKING

Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats Terms of Booking

Any reservation completed on this website is securely processed by Sunset Destinations and Adult Tours Inc., a fully licensed Travel Agency in the United States and Canada. Exotic Lifestyle Retreats is a subsidiary of Sunset Destinations and adheres to the same rules and regulation.

For any questions regarding the terms of booking on this website, please contact 1 800 458 2099. The below outlines the terms of completing a reservation with Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats.

 

CANCELLATION

All cancelation requests are subject to a $45.00 administration fee. Cancellations must be made 180 days prior to your travel date to avoid any additional cancellation penalties. Cancelations requested after the above-mentioned deadline will receive limited rights to refund as listed below:

  • A fee of $250 per person will be charged for cancellations made between 180 -75 days prior to travel date.
  • No refund will be issued for cancellations made within 75 days prior to travel date. 

 

REFUND POLICY

Cancelations that are entitled to a refund by the terms of our cancelation policy will be processed within 5 business days from request. The refund may take up to 2 weeks to post to your account depending on the billing cycle of the issuing bank and/or your credit card company. If your request is made within 30 days of booking, the amount will be refunded back to your credit card. For cancelations processed 30 days or more after first payment, the refund will be issued via mailed check. Please allow 30 days for the check to arrive to your specified address.

If you make a reservation that is not confirmed, any hold of funds or charge to your card will be released or refunded immediately. It may still take up to 2 weeks for the hold or refund to appear in your account as specified above.

 

PRICE CHANGE

No price change is allowed after invoice has been issued and the first payment is received.

 

PAYMENT PLAN TERMS

For your convenience, Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats does offer payment plans. The first installment requires 20% of the total and is due at time of booking. The remainder of the balance is divided into 2 -5 payments that are scheduled subject to how far out from travel dates your reservation is purchased. Any purchases made within 45 days of departure date are not eligible for payment plans and payment must be received in full at time of booking.

 

LATE PAYMENTS

If you choose to take advantage of any of our payment plan options, you are required to make scheduled payments on or before the specified due dates. If you wish to request a change in payment schedule, such requests must be made a minimum of seven days before the date your payment is due and each request is subject to approval at the discretion of Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats.  Please note that any payment that is more than 10 business days past due may result in your reservation being cancelled without refund.  Payments made 15 or more days after the scheduled date are subject to a $25-$50 Late Fee.

 

MODIFICATIONS TO RESERVATION

We require 7 days notice before original arrival date for any amendment request for your reservation. Any modifications are subject to availability at the time of the request. Modifications made less than 7 days before original arrival date may be liable for any fees incurred as a result of the requested modification.

 

UPDATING YOUR INFORMATION

You are responsible for keeping any personal information (relevant to your reservation) current.  You may update your information by contacting us at DrNanELEvents@gmail.com or by calling 1.530.638.0221.  We will use all reasonable efforts to process any change you make, but please note that requests to delete information are subject to our internal reporting, processing, and retention policies and all applicable legal obligations. 

 

NON-ARRIVAL TO HOTEL (NO-SHOW)

If you fail to arrive (No-Show) at the hotel on the arrival date, the hotel will cancel the entire reservation automatically and you will not be issued a refund. If circumstances do not permit you to check in on the first date but you still desire to continue your travel plan to stay at the hotel, please contact us as soon as possible so that we can make reasonable efforts to contact the hotel and secure your remaining nights. Failure to communicate delays in travel plans as mentioned above will result in the entire reservation being auto-cancelled and no refund will be issued.

 

NON-ARRIVAL FOR FLIGHT (NO SHOW)

Airlines are quite strict when it comes to passengers using their ticketed flights in the order they were issued. If a flight is missed or canceled in a series of ticketed flights, the remainder of the flights in that sequence will automatically cancel and the ticket in its entirety will become null and void. Once a ticket is marked as a no-show it retains no value and cannot be used, as airlines can no longer re-sell your seat and as a penalty immediately void these “no-show” reservations. Airlines impose these rules to ensure their planes remain full and to protect their pricing structure. If you plan to miss a leg on one of your tickets, please make sure you let us or the airline know as soon as possible. We will employ all reasonable efforts to assist you to reissue and reroute your flights for your desired travel plans.

 

SHORTENED STAY (EARLY CHECK OUT) 

If you choose to shorten your reserved stay after checking-in to the hotel, no refund will be issued. You must contact us in advance to alter your reservation dates and modifications are subject to our above cancelation policy. Please contact us as early as possible to communicate your circumstances and minimize any additional charges.

 

TRAVEL INSURANCE

We recommend that all clients travelling outside of their country of origin purchase cancellation/interruption and medical insurance for the following reasons:

  • In the event you have to cancel or cut your trip short due to a family medical emergency, natural disaster, or vendor bankruptcy.
  • To provide coverage for any incident that may occur while you are travelling that requires medical attention. This includes coverage for overseas medical expenses and emergency transportation to a medical facility in your country of residence.
  • To provide compensation in the event of lost or stolen baggage.
  • To have access to a 24/7-travel assistance program available to help you with travel emergencies.
  • Get Travel Insurance Quote Now.  (You can purchase up to the day before you travel)

 

It is our responsibility to offer you travel insurance. It is your responsibility to ensure you have adequate trip insurance coverage for your travel needs. Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats will not be held liable for any incidents that may affect your vacation arrangements, caused by negligence on the part of the resort, airline or any other third party supplier we may use to facilitate your travel plans.

 

DOCUMENTATION (PASSPORT)

All persons travelling outside of their country of residence are required to have a valid passport that does not expire for at least 6 months after your proposed travel dates end. Some countries may also require a Visitor’s Visa for certain nationalities visiting their country. Please visit http://www.visahq.com to check and confirm your documentation requirements. Sunset Destinations, Adult Tours Inc and Exotic Lifestyle Retreats will not be held liable for a traveler’s failure to produce their passport to required immigration authorities during their trip. In the case that a failure to obtain or produce your passport results in your being unable to travel, your reservation will still be held to the above cancelation policies and a refund will not be issued.

 

VOUCHER

At the time your final payment is received, we will issue a confirmation number and voucher that you can print out. You must present the confirmation voucher to the hotel upon arrival. Failure to produce the confirmation at check-in may result in the hotel not honoring your reservation and no refund will be issued.

 

PAYMENT SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

CHECK IN AND CHECK OUT

Check-In time is 3pm. Checkout time is 12pm. Early Check-In is by request only and cannot be guaranteed. Late Checkout must be coordinated with the hotel and is subject to their approval and availability. You must be at least 21 years old to check into a hotel.

 

SPECIAL REQUESTS

Please note that we do not guarantee that we will accommodate special requests, as they are subject to availability upon your arrival to the hotel. If you require an accessibility request (i.e. wheelchair accessible room), please contact us before submitting the reservation so that we can make all reasonable efforts to accommodate your needs.